
get to see hockey playoffs live, yet we’re forced to view something as important as a debate which has repercussions that could last for decades to come several hours after it actually happened.
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get to see hockey playoffs live, yet we’re forced to view something as important as a debate which has repercussions that could last for decades to come several hours after it actually happened.
Occasionally, flawed advertising achieves goals in spite of the fact that it’s poorly executed in some form or fashion. But then there are the ads that inexplicably attain broad audiences yet fall short in every conceivable way.
There’s a TV spot we’ve seen dozens of times lately which shows a young couple in their yuppified home. The television set sputters and fails; the wife tells the husband that “it’s time to get a new TV.” Not a bad set-up, and you can already anticipate the great punch line that’s sure to follow.
But this is where the ad falls apart. The guy goes to a big box store and looks at a huge array of widescreens, flat screens, plasmas and everything else in HD Heaven. But the whole thing plays out in dull, listless black-and-white. As a viewer, you sit there watching, waiting for the big “reveal” when one of the huge TVs is in wondrous color, and the shopping dude is wowed by its magnificence.
But no. He checks his “account” balance on his cell phone, which apparently tells him which TV he can or cannot afford (apparently the point of the spot). And the commercial winds down, in black-and-white. And with no punch line. Unforgivable.
And here’s the worst thing about it: We can’t, even after marveling at this ad’s ineptitude dozens of times, remember what brand it’s advertising. Is it a bank? Is it VISA? We’re not sure! And that’s the ultimate failing of any advertisement. As previously discussed here with regard to the FreeCreditReport.com broadcast spots, even with multiple flaws, it’s impossible to walk away from those commercials without knowing what brand was being pimped.
Some of us who have worked in the world of advertising have sort of an innate sense for what might or might not work in an ad. After all, we’ve had our share of creating both. Sometimes we see an ad on a computer monitor or TV screen or magazine and can grasp what really works, in spite of the fact that the advertisement itself has serious flaws.
So … how can something with multiple faults actually be effective?
Case in point: the recent series of broadcast commercials for FreeCreditReport.com. Why to these spots work? It’s simple. The songs are cute and catchy, the lyrics tell a funny and relatable story, and you end up remembering what the commercial is for (that is, FreeCreditReport.com). That’s a key point. Creating an expensive, cool, funny, artistic, even memorable advertisement doesn’t do any good if most of its audience can’t recall what brand is being marketed.
The FreeCreditReport.com spots are fresh, memorable and do a bang-up job of putting their product front and center. (Even if you’re not exactly sure what that product is, or if you’re left wondering how a company can make money handing out free credit reports --- but that’s a subject for another post altogether.)
However, these spots have some serious flaws. Take the one featuring the fellow working at a fish-and-chips fast food establishment. There are some obvious problems with this ad (aside from being seriously offensive to anyone who happens to work at Long John Silver’s):
We’re also idly wondering how having one’s identity stolen would force you to steer your career into serving deep-fried cod in plastic baskets. But we’re willing to go along with that one.
And no, we haven’t gone online to get a free credit report yet. When we do, we’ll probably be able to answer that question about how they make money giving out stuff for free.